How Our Service Works: Playing It Global with TheLotter

Use our lottery courier service to view a scanned copy of the ticket purchased on your behalf. In some lotteries, however, we provide a reasonable facsimile of the tickets for operational reasons. The copy of the ticket guarantees your exclusive ownership of the ticket and ensures that nobody but you will be able to claim the prize. To see the copy of your ticket, visit My Account and click on the relevant row to view the ticket on the right side of the screen.

When you win, TheLotter will notify you of your prize via automated email. Your account will be credited with your winnings automatically. You can also view your win and the corresponding draw details at any time in the Wins section of your online account. You can even subscribe to TheLotter’s free SMS win alerts and receive win notifications directly to your cellphone. In the case of a big win, our dedicated 24/7 customer support team will contact you immediately.

TheLotter is obligated to provide you with the service you pay for, which means that you have a claim to any lottery prizes that you win. TheLotter provides you with a proof-of-purchase in the form of a scanned copy of your ticket, which you will be able to view in your online account. In some lotteries, however, we provide a reasonable facsimile of the tickets for operational reasons. As another proof of ticket ownership, you will also receive a confirmation email at the time of ticket purchase, detailing your transaction. TheLotter’s obligation to pay out all winnings in full is detailed in writing in TheLotter’s Terms of Use.

These three items – the copy of the ticket, the confirmation email and the Terms of Use establish you as the rightful owner of the ticket, and guarantee your claim to the ticket and any prize it may win. Aside from operating as a courier on your behalf, TheLotter holds no legal claim to your tickets or your wins.

As a respected and reputable ticket messenger service, TheLotter has a proven track record of paying out lottery prizes big and small to millions of winners from all over the world. With any concerns please see detailed information explaining why TheLotter is safe.

All prizes won through TheLotter are commission-free, which means that you will receive 100% of your win.

Secondary prizes will be transferred to your account after receipt of the prize from the official lottery operator. Some lotteries have different prize collection procedures. In these cases, Customer Service will guide you through the collection process until you receive your winnings. You may use your winnings for future participation in lottery draws or withdraw all, or part of the winnings with your designated payment method.

Jackpot winners will be required to collect the prize locally. TheLotter may choose to fly you to collect your prize in person. Our local office representative will hand you your winning ticket and provide you with a detailed explanation how to collect your win from the official lottery’s office.

For further information refer to our Terms of Use.

TheLotter derives revenue by charging a once-off service fee for each purchase. There is no commission charged by TheLotter on any winnings. The total net amount of what you win through our site is all yours. When you make your purchase, you will be able to see the total price that is charged for that specific transaction. The ticket price is clearly displayed on the ticket purchase screen, alongside the play button.

Player security and confidentiality are paramount at TheLotter. We use GeoTrust 128 SSL bit security and HTTPS to encrypt all of the pages on the site, ensuring that your financial data and private information are protected at all times. The same high level of security is employed on TheLotter's iOS, and Android mobile applications.

We believe in the quality of our service, which is why we offer all new users a full money-back guarantee on their first purchase if they are not satisfied for any reason whatsoever.

This money-back guarantee applies only to the first purchase made on our site, as specified in TheLotter’s Terms of Use.

Tax requirements depend on the law of the country and state where your lottery ticket is purchased. The taxation requirements of each lottery can be found on TheLotter's Lottery Taxes page. In addition, you may be subject to local taxation based on your country of residence. Always check with a tax professional if you come into a large sum of money.