How to Play the Lottery (FAQ)

Choose a category below for immediate online lottery help! If our FAQ section has not answered your inquiry, please contact us via email, live chat, or telephone, and our customer support team will be happy to assist you further!

Top 5 Questions

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Q

How do I start playing?

A

To start playing your favourite lotteries online, simply sign up to the site with your email address and receive a FREE lottery ticket as part of theLotter’s welcome package! After signing up, select your favourite lottery and enjoy the freedom of being able to play the lottery online, anywhere & anytime!

Q

Where can I view a summary of all my transactions on the site?

A

In Transactions, you will be able to see a complete summary of one-time entries, subscriptions, multi-draws, deposits, withdrawals, and wins. You can find additional information by clicking on the relevant transaction’s row. 

Q

How do I deposit and withdraw funds from my account?

A

To deposit funds to your account, please Deposit and follow the on-screen instructions to complete the transaction.

To withdraw funds from your account, please Withdraw and follow the on-screen instructions to complete the transaction.

Q

Is theLotter connected to official lottery organizations?

A

theLotter acts as an independent, third-party service. We do not operate under the authority of any official lottery body or run a lottery of our own. For ten years, theLotter has offered clients the freedom to play 50 top lotteries from around the globe online. The concept is simple, and so is the process. theLotter bridges the gap between you and your favourite lotteries, providing lotto lovers with the biggest jackpots, latest results,  and most important news from the lotto world. To read more about how the service works, please click here.

Q

Who operates theLotter.com?

A

theLotter is run by theLotter Enterprises Ltd. and is registered in Belize under licence number # 59448.

theLotter was a pioneer in the field of online lottery services when we began operating in 2002. Today, we enable customers to access 50 local lotteries on a global scale regardless of citizenship or place of residence. theLotter has transferred over $30 million in winnings to thousands of customers and is proud to be an industry standard in convenience, security, and top-rated user experience.

Learn more about theLotter here.

About theLotter
Registration & Account
How to Play
Syndicates
Winning
Payment
My Lotto Numbers
Subscriptions & Multi-Draws
Lottery Categories: theBig & theSmart
Lotteries with Raffles
Annual Spanish Raffles: Loteria de Navidad and Loteria del Nino
Loteria National Extra
theLotter iPad, iPhone and Android Apps
Results & Alerts
The See Your Ticket Service
Promotions
VIP Club
Scam Letters
Troubleshooting
theLotter Email Filtering Instructions