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Frequently Asked Questions
Choose a category below for immediate online lottery help! If our FAQ section has not answered your inquiry, please contact us
and our Customer Service team will be happy to further assist you!
Annual Spanish Raffles: Loteria de Navidad and Loteria del Nino
Results & Alerts
When are lottery results updated on the site?
Lottery draw results are updated on the site soon after the official draw takes place. To view lottery results, please visit the Lottery Results page or the dedicated results page of each lottery. In addition, you can sign up to receive email notification of lottery draw results in the Communications Preferences section of your account.
How do I read the lottery results?
To see lottery results on our site, click to the Lottery Results page from the footer menu on the site. From the list of all lotteries you can click to the full results of the latest draw. When you click Lotteries from the top menu, you can click 'Results' on any of the lottery cards and you will see its latest draw result. The card will show the main numbers drawn, as well as the extra number. Clicking Full Results will bring you to the full results page for that lottery, a page which also shows the prize breakdown, winning odds, lottery information, and previous draw results of that lottery.
Does the order in which numbers are drawn matter?
The order in which the numbers are drawn does not matter. On our website, the numbers will always be displayed in draw results in ascending order.
Never miss the chance to be in for a huge jackpot prize by getting FREE jackpot alerts sent directly to your email. To register, visit the Communications Preferences of your account, set Jackpot Alerts and select the relevant jackpot amount from the dropdown menu. To cancel the alert notification, unselect Jackpot Alerts in the same place.
What are lottery results alerts?
You can receive FREE notifications of lottery draw results sent directly to your email. To register, visit the Communications Preferences of your account, set Results Alerts and select the lotteries you wish to follow from the dropdown menu. To cancel the alert notification, unselect Results Alerts in the same place.
How do I sign up to receive SMS winning alerts?
To subscribe to FREE SMS winning alerts (for wins over US$100), please fill in your mobile phone number in the 'SMS Number' field and select SMS winning alerts in the Notifications settings and save the changes. To unsubscribe, please uncheck the box under the 'SMS Number' field and save the changes.
TheLotter iOS and Android Apps
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