How to Play the Lottery (FAQ)

Choose a category below for immediate online lottery help! If our FAQ section has not answered your inquiry, please contact us via email, live chat, or telephone, and our customer support team will be happy to assist you further!
Top 5 Questions
About theLotter
Registration & Account
How to Play
Syndicates
Winning
Payment

My Lotto Numbers

Show
Q

Where can I save my lucky numbers for a specific lottery?

A

If you wish to save your lucky numbers for a specific lottery online, go to My Lucky Numbers, select the country and lottery name from the drop down menus, and enter your desired number selection. You can also choose to save a set of numbers as "My Lucky Numbers" for a lottery during the play process by checking the box under to the Play button.

Q

What are default numbers?

A

Your default numbers will be used to fill in the your number selection in the event that your selected numbers do not fit the rules of the game. When subscribing to theBig or theSmart, we recommend selecting a set of default numbers as your subscription to these categories will enter different lotteries, depending on the top-ranked lottery in the category.

Subscriptions & Multi-Draws
Lottery Categories: theBig & theSmart
Lotteries with Raffles
Annual Spanish Raffles: Loteria de Navidad and Loteria del Nino
Loteria National Extra
theLotter iPad, iPhone and Android Apps
Results & Alerts
The See Your Ticket Service
Promotions
VIP Club
Scam Letters
Troubleshooting