Frequently Asked Questions

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Multi-Draws

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Q

What is a multi-draw?

A

A Multi-Draw package is the best way to save when you purchase lottery tickets in advance! Play 5, 10, 25 or 52 consecutive draws with your lucky numbers and save up to 25% off the regular cost of participation. Multi-draw packages are available for personal entries, syndicates, and bundles.

Q

How do I change my Multi-Draw numbers?

A

The upcoming draws in your Multi-Draw package will be played with your lucky numbers. If you wish to change the number selection, please contact Customer Support.

Please note: Multi-Draw tickets are purchased as soon as a draw opens, therefore any changes to your numbers will only take effect the following draw.

Q

How do I renew my multi-draw/cancel the auto-renew feature?

A

If you wish to automatically renew your Multi-Draw package, mark "Automatically renew this multi-draw when it expires" when you make the purchase. You can cancel the auto-renewal of your Multi-Draw package in its status field in your account.

To ensure that the auto-renewal of your Multi-Draw package will not be interrupted, please make sure your payment method is up to date and that you have sufficient funds in your account if you're using a pre-paid payment option.

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