Mobile: theLotter apps | theLotter
 
 
 

How to Play the Lottery (FAQ)

Choose a category below for immediate online lottery help! If our FAQ section has not answered your inquiry, please contact us via email, live chat, or telephone, and our Customer Support team will be happy to assist you further!
Top 5 Questions
About theLotter
Registration & Account
How to Play
Syndicates
Bundles
Winning
Payment
Withdrawals
My Lotto Numbers
Subscriptions
Multi-Draws
Lottery Categories: theBig & theSmart
Lotteries with Raffles
Annual Spanish Raffles: Loteria de Navidad and Loteria del Nino
Loteria National Extra

theLotter iPad, iPhone and Android Apps

Show
Q

Can I use my existing theLotter account to log in to theLotter apps and vice versa?

A

Yes. Your theLotter account is a single account that can be used on theLotter.com as well as in theLotter iPhone App; theLotter iPad App; and theLotter Android App. Your lottery play transactions, alerts and preferences will apply and be available on all platforms.

Q

Can I play using the Lottery Results - theLotter apps?

A

Yes you can! You can view all the lotteries that are offered on theLotter.com, together with the jackpot amount and time remaining until the next draw. In order to play from the apps, simply tap the BUY A TICKET button for the lottery you wish to play and select the number of lines or systematic form you wish to purchase. Enter the required number of guesses manually, including any additional numbers needed, or tap on the orange QUICK PICK button to have your numbers automatically generated. Confirm your purchase and good luck in the next draw!

Please note: as part of the process you will be transferred to theLotter’s website to complete your purchase. Login and number selection carry over automatically from the app to the website.

Q

What free services do the Lottery Results - theLotter apps offer?

A

As well as giving you free access to results and information for more than 80 lotteries from around the world, you can customise and receive the following alerts for free:

  • Results Alerts - receive a notificationby email when the winning lottery numbers for your favourite lotteries are published on our website.
  • Jackpot Alerts - set a minimum jackpot amount and receive a notification whenever a lottery jackpot prize reaches the amount you specified.
  • Lottery Results Checker - enter your ticket numbers and check if you are winner. You can even check up to 10 draws back.

Q

How do I see my lottery results alerts?

A

For theLotter iPhone App:

To see the lotteries for which you are receiving email result alerts, tap on the menu at the top left of the screen, click on Free Services and select Result Alerts. You can manage the list by moving the slide button to the on/off position.

For theLotter iPad App:

To see the lotteries for which you are receiving email result alerts, tap on the menu at the top left of the screen, click on Free Services and select Result Alerts. You can manage the list by moving the slide button to the on/off position.

theLotter Android App:

To see the lotteries for which you are receiving email result alerts, tap on the menu at the top left of the screen, click on Free Services and select Result Alerts. You can check/uncheck lotteries to manage the list.

Q

How do I request a results alert for a lottery?

A

theLotter iPhone App:

Tap on the menu at the top left of the screen, click on Free Services and select Result Alerts. Move the slide button to the on/off position next to the lotteries for which you would like to receive/stop receiving email result alerts.

theLotter iPad App:

Tap on the menu at the top left of the screen, click on Free Services and select Result Alerts. Move the slide button to the on/off position next to the lotteries for which you would like to receive/stop receiving email result alerts.

theLotter Android App:

Tap on the menu at the top left of the screen, click on Free Services and select Result Alerts. Check/uncheck the lotteries for which you would like to receive/stop receiving email result alerts.

Q

How do I set up jackpot alerts?

A

theLotter iPhone App:

Tap on the menu logo at the top left of the screen, click on Free Services and select Jackpot Alerts. You can request an immediate email alert when a lottery jackpot reaches the amount you specify in your preferences. Make sure to click Save at the top of the screen to save your preferences.

theLotter iPad App:

Tap on the menu logo at the top left of the screen, click on Free Services and select Jackpot Alerts. You can request an immediate email alert when a lottery jackpot reaches the amount you specify in your preferences. Make sure to click Save at the top of the screen to save your preferences.

theLotter Android App:

Tap on the menu logo at the top left of the screen, click on Free Services and select Jackpot Alerts. You can request an immediate email alert when a lottery jackpot reaches the amount you specify in your preferences. Make sure to click Save at the top of the screen to save your preferences.

Q

How do I change the way lotteries are displayed on the screen? (iPad only)

A

On theLotter's iPad App, you can choose to see the lotteries as 'tickets' (by holding the iPad in the landscape position), or as a list (by holding the iPad in the portrait position).

Results & Alerts
The See Your Ticket Service
Promotions
VIP Club
Scam Letters
Troubleshooting