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How to Play the Lottery (FAQ)

Choose a category below for immediate online lottery help! If our FAQ section has not answered your inquiry, please contact us via email, live chat, or telephone, and our customer support team will be happy to assist you further!

Top 5 Questions

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Q

Who operates theLotter.com?

A

theLotter is run by theLotter Enterprises Ltd. and is registered in Belize under licence number # 26-339.

theLotter was a pioneer in the field of online lottery services when we began operating in 2002. Today, we enable customers to access 45+ local lotteries on a global scale regardless of citizenship or place of residence. theLotter has transferred over $28 million in winnings to thousands of customers and is proud to be an industry standard in convenience, security, and top-rated user experience.

Learn more about theLotter here.

Q

What is a multi-draw?

A

A Multi-Draw package is the best way to save when you purchase lottery tickets in advance! Play 5, 10, 25 or 52 consecutive draws with your lucky numbers to save up to 25% off the regular cost of participation and ensure that you never miss a draw.

Q

How do I join theLotter VIP Club?

A

You start acquiring points the moment you begin to play and can earn up to 20% off all participation on the site in addition to other special promotions and offers! theLotter’s VIP Club is the best way to enjoy major rewards on the world’s biggest lotteries! To learn more, viist theLotter's VIP page.

Q

What payment methods are offered on the site?

A

We do our best to offer a variety of payment methods to suit our customers’ varied needs. For a full list of payment methods and to find the payment method that best works for you, visit the Banking page.

Q

Who is eligible to purchase lottery tickets on theLotter?

A

theLotter welcomes customers over the age of 18. For further details, please consult the Terms of Use.

About theLotter
Registration & Account
The See Your Ticket Service
How to Play
Lotteries with Raffles
My Lotto Numbers
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Lottery Categories: theBig & theSmart
VIP Club
Payment
Winning
Results & Alerts
theLotter iPad, iPhone and Android Apps
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Troubleshooting