How to Play the Lottery (FAQ)
Choose a category below for immediate online lottery help! If our FAQ section has not answered your inquiry, please contact us via email, live chat, or telephone, and our customer support team will be happy to assist you further!
Top 5 Questions
How do I know the ticket you purchased belongs to me?
Purchasing a ticket on our site is just like executing any other online merchant transaction - only more secure! When you order a ticket at theLotter, you receive three proofs of purchase: a confirmation email, the participation information stored in your account, and a copy of the scanned ticket with your unique number selection displayed in My Account.
Who is eligible to purchase lottery tickets on theLotter?
Does theLotter take commission on winnings?
No, theLotter does not take commissions on winnings of any amount. The price you pay for participation on the site is final. The price of every form is clearly displayed above the Play button before completing your purchase.
Secondary winnings are transferred directly to your account within 24 hours of the publication of official lottery results. If you choose to transfer your winnings to your bank account, a bank transfer fee may be required.
Can I purchase just one line?
We require a minimum purchase of between 2-6 lines in order to offer a reasonable price for the wide range of services we provide. If you do not complete the required number selection, the system will automatically fill in numbers for the empty lines using quick pick.
To subscribe to a lottery online, select the lottery of your choice, complete a one-time entry, and choose to subscribe after confirming your purchase.
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